This is the last phase in the SOA lifecycle. In this stage, we concentrate on how to manage the infrastructure, which we’ve developed and deployed using the first 3 phases of the lifecycle.

This main tasks/responsibilities in this stage includes monitoring performance of service requests and timeliness of service responses; maintaining problem logs to detect failures in various system components; detecting and localizing those failures; routing work around them; recovering work affected by those failures; correcting problems; and restoring the operational state of the system. Managing the system also involves performing routine maintenance, administering and securing applications, resources and users, and predicting future capacity growth to ensure that resources are available when the demands of the business call for it.

The manage phase also includes managing the business model – tuning the operational environment to meet the business objectives expressed in the business design, and measuring success or failure to meet those objectives.

The product that we use in this phase is “WebSphere Business Monitor” and “ITCAM for SOA